We at S S Solutions Info Technologies associate in vServe group offers a platform that barbarize business functions of Retailers/Shopkeepers & Business Houses using CRM Software, thereby enhancing their ROI. It helps them to be more Organized, Socialize with Customers and make more Sales.

Work effectively, know your customer’s preferences, engage them and flourish your business


CRM Features

  1. Manages customer information, gathered through different sources.
  2. Triggers specific campaigns to let your customers know about the running offers.
  3. Helps you to Bring Back Lost customers
  4. Socialize with Customers and Wishes on their Special Days
  5. Shoot up Footfalls at your Shop
  6. Increases your Brand Recognition among Customers
  7. Enhance your ROI

Customer Relationship Management

Why is CRM important?

CRM enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers.

Forging good relationships and keeping track of prospects and customers is crucial for customer acquisition and retention, which is at the heart of a CRM’s function. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more.

CRM technology will be the single largest revenue area of spending in enterprise software. If your business is going to last, you know that you need a strategy for the future. For forward-thinking businesses, CRM is the framework for that strategy.

CRM software records customer contact information such as email, telephone, website social media profile, and more. It can also automatically pull in other information, such as recent news about the company's activity, and it can store details such as a client's personal preferences on communications.

The CRM system organizes this information to give you a complete record of individuals and companies, so you can better understand your relationship over time.

CRM software improves customer relationship management by creating a 360° view of the customer, capturing their interactions with the business, and by surfacing the information needed to have better conversations with customers.

CRM system

A CRM system gives everyone — from sales, customer service, business development, recruiting, marketing, or any other line of business — a better way to manage the external interactions and relationships that drive success. A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location — and make information about every customer interaction available to anyone at your company who might need it.

With visibility and easy access to data, it's easier to collaborate and increase productivity. Everyone in your company can see how customers have been communicated with, what they’ve bought, when they last purchased, what they paid, and so much more. CRM can help companies of all sizes drive business growth and it can be especially beneficial to a small business, where teams often need to find ways to do more with less.

CRM system
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